Last updated: August 2026

Cosmetics World ("we", "us", "our") operates the website cosmeticsworld.com.pk (the "Site"). This Privacy Policy explains what information we collect when you visit or shop with us, how we use it, and the choices you have.

Information We Collect

When you browse our Site, place an order, or contact us, we may collect information such as your name, email address, phone number, delivery address, and order details. We may also automatically collect technical information such as your IP address, browser type, and pages visited, to help us operate and improve the Site.

How We Use Your Information

We use the information we collect to process and deliver your orders, communicate with you about your orders (including via WhatsApp, phone, or email), respond to customer service requests, and improve our products, Site, and customer experience.

Cookies

Our Site may use cookies and similar technologies to keep items in your cart, remember your preferences, and understand how visitors use our Site. You can control cookies through your browser settings.

Sharing Your Information

We do not sell your personal information. We may share information with trusted third parties who help us operate our business, such as delivery and logistics partners, payment processors, and service providers who assist with running the Site — only to the extent necessary for them to perform those services.

Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this policy, including to meet legal, accounting, or reporting requirements.

Your Rights

You may contact us at any time to ask what personal information we hold about you, to request corrections, or to request that we delete your information, subject to any legal requirements that may apply.

Children's Privacy

Our Site is not directed at children, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at e.com@icpl.pk.